EASY CGI HOSTING REVIEW

EasyCGI is great for anyone looking for a Windows host. If you do not need a Windows host, they still get the job done nicely. EasyCGI does not offer the same kind of support as other providers, but they do respond quickly to e-mails and offer phone support during business hours.

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Price Value

Windows hosting is usually more expensive than Unix hosting because of the Windows operating systems (NT, 2000, etc), which are commercial products requiring license fees (Unix/Linux are open source software programs distributed to the public for free - see our articles on Unix and Linux hosting for more information). Unix servers tend to be more stable and reliable than Windows servers. However, you may need a Windows plan, especially if you require Windows-only features, including ASP, MS.NET, Microsoft Access DB, SQL Server, ColdFusion, JSP/servlets, etc.

As mentioned above, EasyCGI does not offer e-commerce software, but they do offer free SSL on the Basic plan and above. We therefore recommend that if you use their plan but require a shopping cart, simply search the Internet for a free shopping cart, install it, then use Easy CGI's secure certificate to handle taking customers credit cards securely.

Reliability

EasyCGI's data center is excellent and they are one of the few hosts to provide Windows-based hosting. However, they have dropped down in ranking recently due to complaints we have received concerning unannounced downtime.

Control Panel

One of the greatest weaknesses of EasyCGI's offering is in their control panel, which has very limited functionality. For example, it lacks much of the advanced features that are typically found in other control panels, such as web creation tools, setting directories as CGI readable, etc. The control panel is very basic in that it only includes mailbox editing and billing information. The administrator does have controls in one place, but they are basic compared to most web hosts.

Customer Support

EasyCGI is well-known for providing excellent customer service and support. Current customers who have answered our survey measuring the efficiency and quality of EasyCGI's support department appear to be very satisfied, and have said that they would recommend this service to other new customers.

EasyCGI only offers toll free phone support 5 days a week, and they do not offer a live chat service option. They do offer e-mail support from 9 am - 11 pm EST, but do not offer 24/7 live support.